# Wagend

> Horizontal scheduling engine with a WhatsApp + LLM channel, an admin dashboard and a developer platform (REST API with scoped tokens, signed webhooks, MCP server). Every business (barbershop, aesthetics, clinic, restaurant, deliveries) is modeled with resources, services, requirements and schedules. Bookings go through a 10-minute hold before confirmation; the database prevents double booking.

Status: in development. The API described here is the target contract (draft).

Full text of every page: https://wagend.app/llms-full.txt

## Docs (English)

- [Introduction](https://wagend.app/en/docs/introduction): What Wagend is, who it is for and the building blocks you will use.
- [Quickstart](https://wagend.app/en/docs/quickstart): Create your first booking through the API in five minutes using a sandbox key.
- [How it works](https://wagend.app/en/docs/how-it-works): Architecture, principles and the life of a WhatsApp message inside Wagend.
- [Workspaces and resources](https://wagend.app/en/docs/concepts/workspaces-and-resources): Organizations, workspaces, roles, resources, capacity modes and resource groups.
- [Services and availability](https://wagend.app/en/docs/concepts/services-and-availability): Services, multi-resource requirements, schedules and how slots are computed.
- [Bookings and holds](https://wagend.app/en/docs/concepts/bookings-and-holds): Booking states, the 10-minute hold, Pix deposits and the no-double-booking guarantee.
- [Automations](https://wagend.app/en/docs/concepts/automations): Reminders, confirmations and alerts as "when this happens, do that" rules.
- [WhatsApp and AI](https://wagend.app/en/docs/whatsapp-and-ai): Connecting a number, what the assistant can and cannot do, staff actions and human handoff.
- [Authentication](https://wagend.app/en/docs/api/authentication): API keys, scopes, test and live modes.
- [Conventions](https://wagend.app/en/docs/api/conventions): Formats, idempotency, pagination, errors and rate limits.
- [Endpoints](https://wagend.app/en/docs/api/endpoints): Every v1 endpoint at a glance, with the most common request and response shapes.
- [Webhooks](https://wagend.app/en/docs/api/webhooks): Signed events for bookings, payments and conversations, with automatic retries.
- [MCP and AI agents](https://wagend.app/en/docs/mcp): Let Claude, ChatGPT or your own agent find slots, book and run a business through the Model Context Protocol.
- [Recipes by business](https://wagend.app/en/docs/recipes): How to model a barbershop, an aesthetics clinic, a medical office, a restaurant and deliveries.

## Docs (Português)

- [Introdução](https://wagend.app/docs/introduction): O que é o Wagend, para quem é e os blocos que você vai usar.
- [Início rápido](https://wagend.app/docs/quickstart): Crie seu primeiro agendamento pela API em cinco minutos com uma chave de teste.
- [Como funciona](https://wagend.app/docs/how-it-works): Arquitetura, princípios e a vida de uma mensagem de WhatsApp dentro do Wagend.
- [Workspaces e recursos](https://wagend.app/docs/concepts/workspaces-and-resources): Organizações, workspaces, papéis, recursos, modos de capacidade e grupos de recursos.
- [Serviços e disponibilidade](https://wagend.app/docs/concepts/services-and-availability): Serviços, requisitos com vários recursos, horários e como os slots são calculados.
- [Agendamentos e pré-reservas](https://wagend.app/docs/concepts/bookings-and-holds): Estados do agendamento, a pré-reserva de 10 minutos, sinal via Pix e a garantia de zero overbooking.
- [Automações](https://wagend.app/docs/concepts/automations): Lembretes, confirmações e avisos como regras "quando acontecer isto, faça aquilo".
- [WhatsApp e IA](https://wagend.app/docs/whatsapp-and-ai): Conectar um número, o que o assistente pode e não pode fazer, ações da equipe e transferência para humano.
- [Autenticação](https://wagend.app/docs/api/authentication): Chaves de API, escopos, modos de teste e produção.
- [Convenções](https://wagend.app/docs/api/conventions): Formatos, idempotência, paginação, erros e limites de requisição.
- [Endpoints](https://wagend.app/docs/api/endpoints): Todos os endpoints da v1 num relance, com os formatos mais comuns de requisição e resposta.
- [Webhooks](https://wagend.app/docs/api/webhooks): Eventos assinados de agendamentos, pagamentos e conversas, com reenvio automático.
- [MCP e agentes de IA](https://wagend.app/docs/mcp): Deixe o Claude, o ChatGPT ou seu próprio agente buscar horários, agendar e operar um negócio via Model Context Protocol.
- [Receitas por negócio](https://wagend.app/docs/recipes): Como modelar uma barbearia, uma clínica de estética, um consultório, um restaurante e entregas.

## Docs (Español)

- [Introducción](https://wagend.app/es/docs/introduction): Qué es Wagend, para quién es y los bloques que vas a usar.
- [Inicio rápido](https://wagend.app/es/docs/quickstart): Creá tu primera reserva por API en cinco minutos con una clave de prueba.
- [Cómo funciona](https://wagend.app/es/docs/how-it-works): Arquitectura, principios y la vida de un mensaje de WhatsApp dentro de Wagend.
- [Workspaces y recursos](https://wagend.app/es/docs/concepts/workspaces-and-resources): Organizaciones, workspaces, roles, recursos, modos de capacidad y grupos de recursos.
- [Servicios y disponibilidad](https://wagend.app/es/docs/concepts/services-and-availability): Servicios, requisitos con varios recursos, horarios y cómo se calculan los slots.
- [Reservas y pre-reservas](https://wagend.app/es/docs/concepts/bookings-and-holds): Estados de la reserva, la pre-reserva de 10 minutos, señas por Pix y la garantía de cero sobreturnos.
- [Automatizaciones](https://wagend.app/es/docs/concepts/automations): Recordatorios, confirmaciones y avisos como reglas "cuando pase esto, hacé aquello".
- [WhatsApp e IA](https://wagend.app/es/docs/whatsapp-and-ai): Conectar un número, qué puede y qué no puede hacer el asistente, acciones del equipo y derivación a una persona.
- [Autenticación](https://wagend.app/es/docs/api/authentication): Claves de API, scopes, modos de prueba y producción.
- [Convenciones](https://wagend.app/es/docs/api/conventions): Formatos, idempotencia, paginación, errores y límites de uso.
- [Endpoints](https://wagend.app/es/docs/api/endpoints): Todos los endpoints de la v1 de un vistazo, con los formatos más comunes de request y respuesta.
- [Webhooks](https://wagend.app/es/docs/api/webhooks): Eventos firmados de reservas, pagos y conversaciones, con reintentos automáticos.
- [MCP y agentes de IA](https://wagend.app/es/docs/mcp): Dejá que Claude, ChatGPT o tu propio agente busque horarios, reserve y opere un negocio por Model Context Protocol.
- [Recetas por negocio](https://wagend.app/es/docs/recipes): Cómo modelar una barbería, un centro de estética, un consultorio, un restaurante y entregas.