Introduction · Wagend

Wagend is a scheduling engine with WhatsApp + AI as its main channel. Your customers book by chatting; the system offers only slots that really exist, holds them, confirms them and sends reminders. Businesses manage everything from a dashboard, and developers integrate through a REST API, webhooks and an MCP server.

Wagend is in development. This documentation describes the target contract (API v1 draft). Endpoints may still change before the pilot.

Who it is for

Any business that sells someone's or something's time:

Business	What gets booked
Barbershop	A barber for 30–45 minutes
Aesthetics	A professional and a machine and a room, at the same time
Clinic	A doctor and an office
Restaurant	Covers in a dining room for a party size
Deliveries	Capacity in a 2-hour window for a zone
Classes, courts, rooms	A seat in a class or a court by the hour

Building blocks

Organization → your account. It holds one or more workspaces (a business or location).
Resource → what gets consumed: a barber, a table, a laser machine, a room, a delivery zone.
Service → what the customer books. It declares its requirements: which resources it needs, and how many, at the same time.
Schedule → when each resource is available.
Booking → goes through a hold (10 minutes) before being confirmed.
Automation → reminders, confirmations and staff alerts triggered by booking events.

Read Workspaces and resources for the full model.

Channels

All channels use the same engine, so a slot booked on WhatsApp disappears instantly from the booking page and the API.

WhatsApp with an AI assistant (text and voice notes).
Public booking page and embeddable widget.
Dashboard for the team (today's agenda, inbox, calendar, settings).
REST API, webhooks and MCP for developers and AI agents.

Next steps

Quickstart: make your first booking through the API in 5 minutes.
How it works: the architecture and the life of a message.
MCP: connect an AI agent to Wagend.