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NewImprovement

Wagy, flows, channels, map and team Telegram

Wagy sets things up with you, Today, Inbox and Work with a map, actions, flows with conditions, WebChat and Telegram, web knowledge and pauses.

New

  • Wagy, the setup assistant: tell it what your business does and it proposes services, schedules and flows. You review the plan, confirm it and can undo it.
  • Today, Inbox and Work: the team day, the conversations and all the work in a new navigation. Work can be seen as a list, a calendar or a map, with the same filters.
  • Map with Google and dark mode: tasks with an address show on the map, and a courier only sees an approximate zone until they take the delivery.
  • Actions with effects: take, release and close a task with an outcome (completed, absent, refused, cancelled), with a form per service and rules by role.
  • Flows with conditions: waits, decisions and alerts, with ready-made examples per industry that you install in one click and a condition tester before you turn them on.
  • WebChat with required details and per-channel policy: ask for phone and email before chatting, set a reply cap and offer to continue on WhatsApp or by email.
  • Customer Telegram: connect your business bot and also answer on Telegram, with the same assistant and the same schedule.
  • Team Telegram: alerts for assigned and unowned tasks and reminders, and the My day Mini App to open your day without logging in to the dashboard.
  • Knowledge base from the web: import a page, a whole section of your site or CSV, JSON and RSS listings, with a clear reason when a source fails.
  • Address autocomplete and shared location: customers can share their location on WhatsApp, Telegram or the web chat, always with their consent.
  • Channel and AI pauses: pause a channel or the AI of the whole project with a notice for your customers, and resume whenever you want.
  • Status and AI usage: a screen with the status of each channel and another with the project AI consumption.
  • Several projects and support: a switcher to change business, and platform support access only when you allow it.

Improvements

  • Customers: a customer has a single phone number and can be searched by name, phone or email.
  • Bot simulator: the booking card shows the real status (held, confirmed, expired).
  • Dark-mode map and project switcher: easier to read on mobile and with fewer steps.
  • Site and docs up to date: new Tools, Businesses and For developers pages, and step-by-step guides for every topic in /docs.