Team Telegram
Get work alerts on Telegram, take tasks with one tap and open your day in the "My day" Mini App.
Updated:
Team Telegram is the fastest way for everyone in the business to know what is theirs: an assigned task, an unclaimed job, a reminder or the daily summary. It works from your phone, with nothing to install except Telegram.
There is one single Wagend bot for all teams. It is not your business's bot: that one talks to your customers (customer Telegram). The two are independent and never mixed.
Link your Telegram
The link is per person, not per business: you do it once and it applies to every business you have access to.
- In the dashboard, open My account (your name, at the bottom of the menu) and tap Link Telegram.
- Tap Open Telegram and, in the bot, Start. The bot confirms the link.
- To unlink, send
/leaveto the bot or unlink from My account.
The link is single-use and expires after 15 minutes. If it expired, generate another. If you do not see Link Telegram, the team bot is not enabled in your environment yet: let us know.
Which alerts you get
| Alert | When it arrives |
|---|---|
| Assigned task | Someone assigned a task to you |
| Unclaimed job | There is a queue task your group can take |
| Reminder | An appointment is coming up (team advance notice) |
| Daily report | A summary of your day |
| Changes | One of your tasks was cancelled or changed |
Alerts come with buttons so you can act without opening the dashboard:
- Open opens the Mini App straight on that task.
- Take and Complete run the action with your permissions, just like the dashboard. If someone else took the job first, the bot tells you it is already taken.
- Alerts never include data from another business.
Reminders, the daily report and the team notice come from your flows and rules. If you turn one on, the team receives it on this channel.
Choose how to receive them
In My account → Alert preferences you set:
- Preferred channel: automatic, Telegram, WhatsApp or email. On automatic, Telegram if you have it linked; if not, WhatsApp (with your verified link) and, if not that either, email.
- What to mute: assigned, unclaimed, reminders, daily report or changes.
If Telegram cannot deliver an alert (for example, you blocked the bot), the alert falls back to the next channel.
Commands
| Command | What it does |
|---|---|
/start | Links your account (with the link from My account) |
/today | Shows your day, per business |
/leave | Unlinks your Telegram |
"My day" Mini App
The bot's menu button (to the left of the text field) opens My day: the dashboard in a compact format inside Telegram, without asking for a password. It shows the same as you would see in the dashboard for your role: Today and Work (with "Mine" by default for staff) and a business selector if you have several.
- The session lasts 60 minutes and only reaches Today, Work and tasks. It gives no access to API keys, team, channels or webhooks.
- It ends on its own if you unlink Telegram or are removed from the business.
Limits and security
- The bot only talks in private chats with one person.
- Telegram allows 1 message per second per chat; if many alerts arrive together, the next ones wait in a queue and still arrive.
- The link and the Mini App are always validated on the server. A used, expired or other-account link gets the same neutral message.
To see what each person can view and do, read Roles and permissions. For developers: the endpoints GET/DELETE /me/telegram, POST /me/telegram/link and GET/PUT /me/notification-preferences belong to the user's account (dashboard session) and are not used with API keys.