Notifications
The panel bell, push on your phone, which notices you get and where, quiet hours and the project rules.
Updated:
Notifications tell you what needs attention without you having to watch the panel all the time. They match what you see under Needs attention in the Inbox and in Today.
The bell
In the panel, the bell shows how many notifications you have not read and updates by itself, with no reload. If nothing is pending you see just the bell, with no number. Tap the bell to see the list: each notification takes you to what needs attention (the conversation, the task, the channel or the AI). Mark all as read clears the count. Read notifications are deleted after 14 days and all of them after 60.
Which notices there are
| Notice | When it arrives |
|---|---|
| A conversation needs attention | The bot handed off or failed and nobody has replied yet |
| Task assigned to me | Someone assigned a task to you |
| Unassigned task | There is a task your group or zone can take |
| Channel down or in error | A messaging channel disconnected |
| AI paused or quota used up | The project's AI was paused or the monthly quota ran out |
| Possible spam | A paused channel discarded many messages in one day |
| Wagy suggestion | Wagy has something to propose |
Choose what you get and where
In My account → Notifications you choose, for each notice, whether you want it in the panel, as push, by Telegram or by email. There you also set:
- Quiet hours: inside the range nothing goes out of the panel (no push, Telegram or email). Notifications stay in the bell.
- Daily email summary: one email a day with what is still unread. It is off by default. If your environment does not have email sending set up yet, the summary does not go out until it does.
Push on your phone and browser
In My account → Notifications → Push on this device tap Turn on push and accept the browser permission. Each device is turned on separately. If your project does not have push available yet, the screen says so.
On iPhone and iPad push only works if you add the panel to your home screen: open it in Safari, tap Share → Add to Home Screen, open Wagend from the new icon and turn push on from there.
Project rules (owner)
In Settings → Notifications the owner decides who receives channel-down and spam alerts (owner only, owner and managers, or the whole team) and which notices are active for the whole project. Personal choices, such as channels and quiet hours, are made by each person in My account.